Top Features
AI Knowledge and Model Management
Lead and Contact Management
Conversational Intent Understanding and Intelligent Routing
Data Insights and Predictive Analytics
Enterprise-grade Security and Compliance Architecture
Sandbox Testing Environment
Intelligent Knowledge and Model Management
Knowledge Management
Text and Multi-Modal Knowledge Parsing
Model Versioning and Online Learning
Enterprise-Grade Access Control and Role Management
Security and Compliance Governance
Opportunity Management
Contact Management
Lead Scoring and Distribution
Real-Time User Risk Alerts and Triggers
360° Customer Profiling
Customer Journey Management
Conversational Intelligence
Multi-Modal and Context Management
Intelligent Intent Recognition and Workflow Triggering
Real-Time Sentiment and Satisfaction Analysis
Sensitive Word Filtering
Related Question Guidance
Q&A Access Control
Threat Detection and Monitoring
Data Insights
Metrics Monitoring and Alerts
Customizable Analytics Dashboards
Predictive Analytics