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Essential
Designed for small teams and individual professionals to collaborate seamlessly.
Mainstream Models
20 Apps
Conversation Intelligence
Self-Service Knowledge Management
Contact and Lead Management
Chatbot Templates
Interaction Insights
Team
For growing businesses looking to streamline collaboration and enhance productivity.
Everything in Essential +
LLM API Load Balancing
Unlimited Apps
Industry-Enhanced Conversation Intelligence
Connective Knowledge Management
Adaptive Chat Agent
Customizable Reports and Dashboards
Enterprise
Tailored for organizations with complex workflows and unique needs, offering scalability, advanced control, access management, and top-tier security.
Everything in Team +
Smart Role Agents
Dynamic Knowledge Intelligence
Customer Journey Management
Business Insights
Multi-Modal Learning
Advanced Conversation Strategies
COMPARE
Top Features
AI Knowledge and Model Management
Lead and Contact Management
Conversational Intent Understanding and Intelligent Routing
Data Insights and Predictive Analytics
Enterprise-grade Security and Compliance Architecture
Sandbox Testing Environment
Intelligent Knowledge and Model Management
Knowledge Management
Text and Multi-Modal Knowledge Parsing
Model Versioning and Online Learning
Enterprise-Grade Access Control and Role Management
Security and Compliance Governance
Opportunity Management
Contact Management
Lead Scoring and Distribution
Real-Time User Risk Alerts and Triggers
360° Customer Profiling
Customer Journey Management
Conversational Intelligence
Multi-Modal and Context Management
Intelligent Intent Recognition and Workflow Triggering
Real-Time Sentiment and Satisfaction Analysis
Sensitive Word Filtering
Related Question Guidance
Q&A Access Control
Threat Detection and Monitoring
Data Insights
Metrics Monitoring and Alerts
Customizable Analytics Dashboards
Predictive Analytics
Essential
Mainstream LLM models
Self-service knowledge management
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Contextual text
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Advanced LLM models
Customizable conversation strategies
Customizable dashboard
Industry-enhanced knowledge management
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Multi-modal
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Enterprise
Advanced LLM models
Built-in role-based skills
Advanced reporting and prediction
Enterprise-grade knowledge management
Multi-modal

Choose the Success Plan that best suits
your business needs

Our three-tiered Success Plans provide you with the resources, guidance, and technical support necessary to
maximize your Zenative investment and optimize your data for an AI-driven future.
EssentialDesigned for small teams and individual professionals to collaborate seamlessly.
Access to knowledge articles, best practices, and documentation.
Client support community for peer-to-peer engagement and troubleshooting.
PremierAccelerate growth with expert guidance and prioritized support to scale your business effectively.
Expert guidance and product education to optimize your usage.
Health checks and actionable recommendations for continuous improvement.
Access to prioritized support for critical business issues.
Zenative+Maximize your Zenative investment through a proactive partnership, tailored support, and a personalized experience for long-term success.
Dedicated Customer Success Manager for personalized support.
Proactive monitoring and key performance reviews to ensure optimal results.
Prioritized support with fast response times whenever needed.